Refund & Cancellation Policy | Bnb Stay
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Refund Policy

Refund Eligibility

Refunds are granted based on the individual cancellation policy set by the villa provider. If your cancellation falls within the eligible refund period, you may receive a full or partial refund as indicated on the listing page.

Valid Refund Scenarios

In rare cases where your villa becomes unavailable due to double-booking, technical errors, or provider-side cancellations, you will receive a full refund. We will notify you immediately and assist with finding alternatives if needed.

Non-Refundable Scenarios

Refunds are not provided for no-shows, last-minute cancellations beyond the villa’s policy, or for failure to meet check-in requirements. It’s important to read and understand the cancellation terms before booking.

Processing Time

Once approved, your refund will be processed within 7 to 10 business days. It will be credited back to your original payment method. Timelines may vary slightly depending on your bank or payment provider.

Refund Eligibility

Refunds are granted based on the individual cancellation policy set by the villa provider. If your cancellation falls within the eligible refund period, you may receive a full or partial refund as indicated on the listing page.

Valid Refund Scenarios

In rare cases where your villa becomes unavailable due to double-booking, technical errors, or provider-side cancellations, you will receive a full refund. We will notify you immediately and assist with finding alternatives if needed.

Non-Refundable Scenarios

Refunds are not provided for no-shows, last-minute cancellations beyond the villa’s policy, or for failure to meet check-in requirements. It’s important to read and understand the cancellation terms before booking.

Processing Time

Once approved, your refund will be processed within 7 to 10 business days. It will be credited back to your original payment method. Timelines may vary slightly depending on your bank or payment provider.

Refund Eligibility

Refunds are granted based on the individual cancellation policy set by the villa provider. If your cancellation falls within the eligible refund period, you may receive a full or partial refund as indicated on the listing page.

Valid Refund Scenarios

In rare cases where your villa becomes unavailable due to double-booking, technical errors, or provider-side cancellations, you will receive a full refund. We will notify you immediately and assist with finding alternatives if needed.

Non-Refundable Scenarios

Refunds are not provided for no-shows, last-minute cancellations beyond the villa’s policy, or for failure to meet check-in requirements. It’s important to read and understand the cancellation terms before booking.

Processing Time

Once approved, your refund will be processed within 7 to 10 business days. It will be credited back to your original payment method. Timelines may vary slightly depending on your bank or payment provider.

Refund Eligibility

Refunds are granted based on the individual cancellation policy set by the villa provider. If your cancellation falls within the eligible refund period, you may receive a full or partial refund as indicated on the listing page.

Valid Refund Scenarios

In rare cases where your villa becomes unavailable due to double-booking, technical errors, or provider-side cancellations, you will receive a full refund. We will notify you immediately and assist with finding alternatives if needed.

Non-Refundable Scenarios

Refunds are not provided for no-shows, last-minute cancellations beyond the villa’s policy, or for failure to meet check-in requirements. It’s important to read and understand the cancellation terms before booking.

Processing Time

Once approved, your refund will be processed within 7 to 10 business days. It will be credited back to your original payment method. Timelines may vary slightly depending on your bank or payment provider.