Legal
Refund policy
Refund Eligibility
Refund Eligibility
Refunds are granted based on the individual cancellation policy set by the villa provider. If your cancellation falls within the eligible refund period, you may receive a full or partial refund as indicated on the listing page.
Valid Refund Scenarios
In rare cases where your villa becomes unavailable due to double-booking, technical errors, or provider-side cancellations, you will receive a full refund. We will notify you immediately and assist with finding alternatives if needed.
Non-Refundable Scenarios
Refunds are not provided for no-shows, last-minute cancellations beyond the villa's policy, or for failure to meet check-in requirements. It's important to read and understand the cancellation terms before booking.
Processing Time
Once approved, your refund will be processed within 7 to 10 business days. It will be credited back to your original payment method. Timelines may vary slightly depending on your bank or payment provider.
Valid Refund Scenarios
Refund Eligibility
Refunds are granted based on the individual cancellation policy set by the villa provider. If your cancellation falls within the eligible refund period, you may receive a full or partial refund as indicated on the listing page.
Valid Refund Scenarios
In rare cases where your villa becomes unavailable due to double-booking, technical errors, or provider-side cancellations, you will receive a full refund. We will notify you immediately and assist with finding alternatives if needed.
Non-Refundable Scenarios
Refunds are not provided for no-shows, last-minute cancellations beyond the villa's policy, or for failure to meet check-in requirements. It's important to read and understand the cancellation terms before booking.
Processing Time
Once approved, your refund will be processed within 7 to 10 business days. It will be credited back to your original payment method. Timelines may vary slightly depending on your bank or payment provider.
Non-Refundable Scenarios
Refund Eligibility
Refunds are granted based on the individual cancellation policy set by the villa provider. If your cancellation falls within the eligible refund period, you may receive a full or partial refund as indicated on the listing page.
Valid Refund Scenarios
In rare cases where your villa becomes unavailable due to double-booking, technical errors, or provider-side cancellations, you will receive a full refund. We will notify you immediately and assist with finding alternatives if needed.
Non-Refundable Scenarios
Refunds are not provided for no-shows, last-minute cancellations beyond the villa's policy, or for failure to meet check-in requirements. It's important to read and understand the cancellation terms before booking.
Processing Time
Once approved, your refund will be processed within 7 to 10 business days. It will be credited back to your original payment method. Timelines may vary slightly depending on your bank or payment provider.
Processing Time
Refund Eligibility
Refunds are granted based on the individual cancellation policy set by the villa provider. If your cancellation falls within the eligible refund period, you may receive a full or partial refund as indicated on the listing page.
Valid Refund Scenarios
In rare cases where your villa becomes unavailable due to double-booking, technical errors, or provider-side cancellations, you will receive a full refund. We will notify you immediately and assist with finding alternatives if needed.
Non-Refundable Scenarios
Refunds are not provided for no-shows, last-minute cancellations beyond the villa's policy, or for failure to meet check-in requirements. It's important to read and understand the cancellation terms before booking.
Processing Time
Once approved, your refund will be processed within 7 to 10 business days. It will be credited back to your original payment method. Timelines may vary slightly depending on your bank or payment provider.
Questions about this page? Contact us - enquiries 9am-10pm daily.